基于KPO的信息服务探讨

The Research on Information Service Based on KPO

本文通过KPO信息特性分析,提出基于KPO的信息服务策略。其中,着重分析了KPO信息管理模式创新、技术融合型增值平台开发和知识化增值服务机制构建等方面的问题,旨在为拓展信息管理理论与方法,发挥信息服务功能,在促进KPO业务发展中提升信息资源价值提供一些思考和建议。

This paper analyzes the characteristics of KPO information resources, proposed the strategy based on the KPO information services. Among them, the paper analyzes the problems of KPO information management innovation, the development of technology-convergence value-added platform and the construction of knowledgeable value-added service Mechanism etc emphatically, aiming to provide some thoughts and suggestions for developing IM theory ＆ methods, playing to the functions of information services, enhancing the value of information resources in the process of promoting KPO business development.