东风康明斯：以全面质量管理打造全程客户满意

Dongfeng Cummins--Total Quality Control Leads to Total Customer Satisfaction

为了获得更高的用户满意度和忠诚度,东风康明斯全力打造＂全面质量管理＂理念。从寂静的实验室到繁忙的生产线,再到遍布全国各地的服务站．东风康明斯发动机公司以客户为中心，持续改进，让全面质量管理“落地生根”。

To achieve even higher andcustomer satisfaction brand loyalty,Dongfeng Cummins put great efforts on building the concept of Total Quality Control among the customers.From quiet lab to busier production line,and to the service stations all over the country,Dongfeng Cummins Engine Co.,Ltd always carried on the principle of customeroriented,and kept improving its product quality and service,so as to make the concept of Total Quality Control deep rooted in operation.