基于流程优化的流动人口生殖健康服务管理模式研究

Study on the Reproductive Health Service Management Mode of Floating Population Based on Process Optimization

开展流动人口生殖健康服务流程优化研究对于流动人口管理具有战略创新的意义。本文从业务流程基本概念、流程优化理论阐述入手,对流程优化在医疗卫生、公共卫生服务管理中的实践应用结果进行剖析,探索流动人口生殖健康管理服务流程工作目标和关键问题,从而针对现阶段我国流动人口生殖健康服务管理特点,提出基于业务流程优化的流动人口生殖健康服务管理模式。

The research into process optimization for the reproductive health management service of floating population is of significance to strategic innovation. This article describes the basic concepts of business processes and the theories of process optimization, analyzes results of the practice and application of process optimization to the medical health care and public health service, explores the process objectives and the key issues of the floating population＇ s reproductive health services and proposes reproductive health service management mode of floating population based on service process optimization according to its feature of current management policy of China＇ s floating population.