城市社区服务能力建设探索——以对武汉市的调查为例

Exploration for Construction of Urban Community Service Capacity——Taking the Survey on Wuhan City as an Example

以对武汉市的社区调查为例,分析了目前我国城市社区服务面临的一系列困境,认为差别化、个性化的专业服务是我国未来城市社区服务的发展趋势,能有效避免现有的困境,同时提升社区的服务能力,为此提出SWOT分析、需求评估、项目设计、有效监管、服务实施的一系列可行性对策建议。

Based on the results of a survey in Wuhan city, this paper analyzes a series of difficulties encountered in China＇ s current urban community services, points out that differential and individual - specific professional services are the trend of future development of urban community services, which can effectively avoid present predicament and improve community service capacity, and presents a series of feasible proposals based on SWOT analysis, demand evaluation, program design, effective supervision and service implementation.