高校教育管理人员工作满意度测量研究

On the satisfaction of the administrative workers in university

通过问卷设计、试测正测、数据处理,探索了高校教育管理人员工作满意度的影响因素和内在结构。从数据统计结果得出:(1)自编量表设计较为合理,信度效度较好;(2)高校教育管理人员工作总体满意度中等偏上,"工作关系"、"个人发展"、"组织气氛"、"工作条件"等因子满意度较高,而"工作时间"、"工作压力"、"工作回报"等因子满意度相对较低;(3)工作总体满意度和各因子满意度在性别、学历、职称、职级、婚姻等变量上存在差异。

This study involves a questionnaire,tests,and data process,in order to study the satisfaction of university administrative workers.Result shows that the scale is rational with a good efficacy.The satisfaction ranges average and above.In particular,variables of working time,pressure,and reward achieve a low satisfaction.The general satisfaction differs in gender,education background,title,and marital status.