现代调解员角色:转换与规制

On the Role Change and the Regulatory Dimensions of the Mediators

调解员通过对程序的合理掌控促进纠纷的自治解决。与法官和仲裁员不同,调解员并不对纠纷解决做出决定或判决,而是以中间人、咨询者、倾听者和穿梭外交者的身份提供服务。调解员扮演的多重角色要求调解员具备多样基本技能。出于提高调解质量的考量而进行的对调解员的规制可以从调解员资格、调解程序以及调解员责任等三方面着手。

The mediators can promote the self-government settlement of the dispute by reasonable controlling the process.Unlike the judges and the arbitrators,the mediators do not make a decision or verdict on the dispute settlement,but rather provide serv-ices like an intermediary,consultant,listeners and a shuttle diplomacy.The mediators must have diverse basic skills because of the multiple roles played by them.The regulation of the mediators to improve the quality of the mediation can be carried out on three aspects,mediator qualifications,the mediation process and the mediator responsibility.