“一站式服务”模式在干部保健服务中的运用

Application of One-station-service on Cadres' Health Care

为探讨"一站式服务"模式在干部保健服务中的实践意义,从干部保健的内涵与价值、人员结构、主要做法3方面进行了阐述,提出了干部保健服务融病人服务、医事管理、后勤服务为一体的"一站式服务"。"一站式服务"强调干部保健科工作人员的主动意识,主动引导,提前思考,注重服务的多层次与高质量,使保健对象享受到院前、院中、院后的无缝隙服务。实行"一站式服务",节约了干部就诊时间,优化了就诊流程,整合了服务内容,改善了就诊秩序,为身兼重任的干部们节省了宝贵的时间,充化体现了干部医疗保健服务的内涵。

In order to study practical sense of one-station-service mode in health care of cadres,three aspects were discussed,including the meaning or value,personnel structure,and primary method,and one-station-service was proposed combining patient service,medical management,and logistics service together.One-station-service emphasized multi-level and hyper-quality of employees in initiative sense,initiative conduction,consideration ahead of schedule and stress service,in order that health care objects could accept non-gap service in pre-hospital,hospital,post-hospital.One-station-service saved the diagnoses time,optimized diagnoses procedures,conformed service content,and improved diagnoses order.It saved invaluable time for busy cadres,and fully embodied the meaning of health care service of cadres.