摘要
结合物流企业的特点,分析了影响物流企业绩效的关键因素,通过改进的平衡计分卡工具,将财务、客户、内部流程、学习与成长以及信息技术5个维度与物流企业战略目标实现有机结合,构建了物流企业的绩效测评模型.运用灰色关联分析,结合某物流企业进行了实证研究,结果表明该测评模型可行、有效.
Considering the characteristics of logistics enterprises,key factors in impacting the logistics enterprises performance were analyzed.By the improved balanced scorecard tool,logistics enterprise strategic goal was integrated with five dimensions including finance,customers,internal processes,learning and growth,as well as information technology.Moreover,a model of performance measurement was built.Based on gray relational analysis,empirical research was carried out in a logistics company.The result shows that the measurement model is feasible and effective.
出处
《江苏科技大学学报（自然科学版）》
CAS
北大核心
2010年第5期497-501,共5页
Journal of Jiangsu University of Science and Technology:Natural Science Edition
基金
教育部人文社科青年基金资助项目(07JC630037)
关键词
物流企业
绩效测评
平衡计分卡
灰色关联分析
logistics enterprises
performance measurement
balanced score card
gray relational analysis
