政府信息公开满意度研究(Ⅰ)——基于结构方程的公众满意度影响因素分析

Research on Satisfaction of Government Information Disclosure(Ⅰ)——Public Satisfaction Influence Factors Analysis Based on Structural Equation

通过对国内外文献资料的比较分析,认为影响政府信息公开公众满意度的因素主要有公众对政府信息公开后的感知价值,公众对政府信息公开前的预期价值,政府的形象等,并从理论上分析说明了公众感知价值、公众预期、政府形象三个变量对政府信息公开的公众满意度的影响路径及其机理。

By means of comparative analysis of both domestic and foreign literature,it is found that the main factors which influence public satisfaction to government information disclosure are public＇s perceived value after government information disclosure,public＇s expected value before government information disclosure,and the government＇s image.Besides,this article theoretically analyzed the impact path and mechanism of the public satisfaction of government information disclosure from three variables-public＇s perceived value,public expectations,the government＇s image.