营造图书馆良好的参考咨询服务氛围

Create the Atmosphere of Good Reference Service in Library

分析了参考咨询服务在公共图书馆的重要地位,探讨了参考咨询服务的多种形式,指出提高馆员素质是开展参考咨询服务的有力保障。

This paper analyzes the important position of the reference service in public library,probes into various forms of the reference service,and points out that improving librarians＇ quality is a powerful guarantee for developing the reference service.