不发达地区提高高校图书馆员情商(EQ)的重要性

Discussion on the Importance of Improving the EQ(Emotion Quotient) of University Librarians in Underdeveloped Areas

提高馆员情商对提高图书馆服务质量具有重要的意义。介绍了情商的概念,分析了图书馆员情商不高的原因,探讨了提高馆员情商的方法。

Improving the EQ of librarians has important significance on improving library＇s service quality.This paper introduces the concept of the EQ,analyzes the reasons why the EQ of librarians is not high,and probes into some methods for improving the EQ of librarians.