7Laura A. CAS Professional Standards for Higher Education (6th edition). Washington, DC: Council for the Advancement of Standards in Higher Edueation,2006:17, 18,18,19,350.
8Susan R. Komives, Dudley B. Woodard, Jr. Student Services: A Handbook for the Profession, Fourth Edition. In D. Stanley Carpente, Professionalism,579,582. A Wiley Imprint: Jossey-Bass.