高校图书馆用户服务中信息噪声的消除

Elimination of information noise in the user service in university libraries

用户信息需求的多样和多变以及在不同层次用户间分布的不均衡,使了解和掌握用户需求成为图书馆源头工作重要的一环。文章分析了高校图书馆信息服务中信息噪声的来源,提出消除信息噪声的若干举措及其意义。

It is the key link for the library to grasp the needs of users at the fountainhead because their needs are various and constantly changeable.Distributions of users vary at different ages,interests and hobbies.The article makes an analysis of the sources of information noises in university libraries,proposes some effective measures to eliminate the information noises.