摘要
本文利用问卷调查和数据统计的方法,对上海财经大学图书馆总馆自开馆以来涉及读者到馆行为的数据进行统计、分析,总结读者到馆行为的现状、规律及问题,找寻其形成原因,并为改善读者服务工作成效,提出若干优化建议。
This research paper presents several proposals for library of Shanghai University of Finance and Economics on improving the current effectiveness and efficiency of reader services,which counts up and analyzes the data related to reader behavior in library,summarizes the patterns,current situation and problems in patron behavior,and explores the shaping factors for it by means of questionnaire survey and statistics.
出处
《图书馆工作与研究》
CSSCI
北大核心
2011年第1期110-115,共6页
Library Work and Study
基金
“2010年面向学习型社会的图书馆理论与实践学术研讨会”优秀论文之一.
关键词
读者到馆行为
读者服务
优化策略
Reader behavior in library
Reader services
Optimization suggestions
