2Eisner Susan P, Managing Generation Y, SAM Advanced Management Journal,2005,70,4.
3邓金朝,高强.培养员工忠诚的管理策略[J].经济管理论坛,2005(24):14.
4Aquino K, Bommer W. Preferential mistreatment: How victim status moderates the relationship the relationship between organizational citizenship behavior and workplace victimization. Organization Science, 2003, 14 ( 4 ) : 374-385.
5Bellah R N, Madsen R, Sullivan W M, et al.. Habits of the heart: individualism and commitment in American life. New York: Harp & Row, 1985.
6Meister J. C., Winyerd, K. Mentoring millermials. Harvard Business Review, 2010, 88(5), 68-72.
7Spreitzer G. M.. Psychological empowerment in the workplace: Dimensions, Measurement, and validation. Academy of Management Journal, 1995,38(5):1442- 1465.