图书馆数字参考咨询服务中的人文思考

Humanistic Considerations in Library Digital Reference Service

数字参考咨询服务随着信息技术的发展在我国兴起,作为一项服务没有国界,但是作为一种技术的应用就必须立足具体的国情和馆情。在开展数字参考咨询服务中要注意和人文精神的联系,在技术和人文相对均衡的状态下发展这项服务,更好的为广大用户提供便利。

With the development of information technology,digital reference service has been popular in Chi-na.As one of services,it has no boundary,yet as technical application,the specific conditions of our country and the library shall be taken into account.In conducting the service,we must take the humanistic spirit into account and strike a proper balance between technology and humanistic approach so as to provide better service to the users.