公共信息管理在社会群体事件发生中的作用过程

Process Analysis of the Impact of Public Information Management on Social Group Event

社会群体事件一般有两个行为主体:社会群体与公共部门,双方往往处于社会群体事件发生的对立面。本文通过案例分析,得出公共信息管理在社会群体事件发生过程中起着重要的作用,并引入公共信息不对称这一概念。在社会群体事件发生过程中,由于公共信息不对称导致的社会群体与公共部门的博弈是原因链中重要的一环。在此基础上建立起社会群体事件发生过程模型,对社会群体事件的发生过程进行分析,得出避免社会群体事件发生的合理途径。

Usually, there are two contradictory behavior bodies in the social group event： the social group and the public department. This paper will prove the importance of the public information management in the process of the social group event through detailed case study, and also introduce the concept of ＂asymmetric information＂ that plays an important role in the causality chain as to the interaction between the social group and the public department. The purpose is to build a model for the social group event process as well as to find a reasonable way to avoid the social group event by the analysis of its process.