优化商业银行公司业务客户经理绩效考核体系的探讨

公司业务客户经理绩效考评是商业银行分支机构员工绩效考评体系中的一部分,但目前还不够科学和完善,存在对"绩效"理解不够;考核办法不合理;指标权重的确定具有较强的主观随意性;竞争过多,合作过少;部分奖励承诺不能兑现;相关费用配置不合理等问题。应加深对"绩效"的认识;建立责、权、利统一的考核体系;加强团队建设,注重部门总体效益;合理规划费用,兑现全部承诺;均衡配置各部门费用,完善业务客户经理考核体系。

The performance evaluation of company business customer managers is a part of the employees performance evaluation system in the commercial bank branches,however it is still not scientific and perfect.It exists some questions as inadequate understanding of performance,assessment method is not reasonable,the decision of index weights is subjective optional,competition is too much and cooperation is too little,partial award promises can not be committed,related expenses can not be disposed equitably.So we should deepen our understanding of the performance,establish an unified examination system,strengthen the team building and pay attention to the department general benefit,plan the cost equitably to fulfill promises,and balance each department cost to improve the system of company business customer managers performance evaluation.