基于流程驱动的领域知识主动推送研究

Domain knowledge actively pushing system driven by process

针对需要的员工主动推送合适的知识可以提高企业员工获取知识的效率,促进企业知识应用与创新。从知识属性、流程、领域三个维度对企业知识进行了描述;在此基础上构建了面向流程的领域知识主动推送架构,提出了流程驱动的领域知识主动推送方式。根据知识推送系统的架构分析了员工、领域、知识、流程、子流程的概念及其数据结构,探讨了推送知识的匹配方法。以注塑机企业的知识推送平台为例,实现了基于流程驱动的领域知识主动推送系统。

Pushing appropriate knowledge to right staff actively could explicitly improve efficiency,and successfully facilitate enterprise knowledge application and innovation.Enterprise knowledge was described in three dimensions： knowledge attribute,process and domain.Based on this,a domain knowledge active pushing architecture driven by process was constructed,while domain knowledge active pushing method was proposed.Furthermore,concept and data structure of staff,domain,knowledge,process and sub-process were analyzed,and methods of knowledge matching were discussed.Finally,a case of injection molding machine company was provided to illustrate domain knowledge active pushing system driven by process.