供应链资源依赖、信任及关系承诺对信息协同的影响

Impact of Resource Dependence,Trust and Relationship Commitment among Supply Chain partners on Information System Alignment

构建了供应链伙伴间资源依赖、信任、关系承诺与跨组织信息系统协同之间关系的理论模型。以广东省珠三角地区141家制造企业为调查对象,利用结构方程模型对供应链伙伴间资源依赖、信任、关系承诺与信息系统协同之间的关系进行实证研究。研究结果发现供应链伙伴间资源依赖程度对信任与关系承诺均有显著的正向影响,但对跨组织信息系统协同的正向影响并不显著。另外,研究还发现供应链伙伴间信任水平对关系承诺与跨组织信息系统协同均有显著的正向影响,然而关系承诺对跨组织信息系统协同则没有显著的正向影响。研究告诉企业管理者,在选择合作伙伴时应该着重考虑彼此之间的资源互补性与相互依赖性,并高度重视人际关系网络的构建,提高供应链伙伴间相互信任水平,从而可以更好地进行跨组织的信息系统协同。

The theoretical model of relationship among resource dependence,trust,relationship commitment and information system alignment in a supply chain is proposed and empirically tested using data collected from 141 manufacturing companies in Pearl River Delta.The results show that resource dependence has significant positive impact on trust and relationship commitment,but does not impact information system alignment significantly.Moreover,the results also show that trust among supply chain partners has significant positive impact on relationship commitment and information system alignment.However,relationship commitment has no significant positive impact on information system alignment.These findings can also give some guidelines to managers.They should take the resource dependence among supply chain partners into consideration,and put emphasis on the construction of Guanxi network to improve information system alignment with supply chain partners through trust.