提供精品服务 构建和谐图书馆

Providing the Quality Service and Constructing Harmonious Library

阐述了图书馆"以人为本"服务理念的内涵,论述了图书馆员应具备的综合素质,提出了改革图书馆服务方式的措施。

This paper expounds the connotations of people-based concept of library,discusses the comprehensive qualities that the librarians should possess from several aspects,and puts forward some measures for reforming library＇s service mode.