集成化服务供应链的物流服务商选择研究

Research on logistics services supplier selection of integrated logistics services supply

在分析集成化服务供应链的基础上,从客户满意度、服务质量、服务成本、企业资质、协同能力和绿色竞争力六个方面构建了比较全面客观的物流服务供应商评价指标体系。通过熵权计算出物流服务供应商权值向量和专家打分计算出各个二级指标的权重,构建定性和定量相结合的供应商评价模型,通过综合评价计算出各个物流服务供应商的评价总权值。结合案例说明,建立的服务供应商评价指标体系和综合评价模型能够比较全面地评价供应商,为研究物流供应商选择提供有益的参考价值。

Based on the analysis of integrated services supply chain,established the comprehensive and objective evaluation index system of logistics service supplier,from six fields of the customer satisfaction,service quality,service costs,corporate intelligence,collaboration capabilities and green competitiveness.Then established the qualitative and quantitative analysis evaluation model for supplier selection by entropy calculated the weight vector of logistics service providers and expert scoring calculated the weight vector of the secondary level,by which the total evaluation weight of logistics service providers was evaluated.Finally,combined with a case,the service provider evaluation index system and synthetically evaluation model can comprehensive evaluation of suppliers,it is a useful reference for the study of logistics supplier selection.