电子政务系统建设研究——基于利益相关者理论被引量：4

Reseach on E-government System Building——Based on Stakeholder Theory

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摘要回顾梳理现有电子政务系统相关研究,讨论利益相关者理论在电子政务系统建设中的适用性,重点分析了教育电子政务建设项目——"家校互动"案例,设计并运用战略介入矩阵等利益相关者分析方法研究系统建设中出现的不足,得出电子政务发展至较成熟阶段,系统建设中"受众"权力不能得到重视、有效参与不足以及缺乏监督等问题是阻碍电子政务系统成功实施的主要原因;以"受众"为中心、有效参与、完善监督机制是电子政务项目成功实施的关键。 Based on the existed researches, the fitness of stakeholder theory projects is discussed. This article designs one kind of Shanghai Education E-Government Project ＂M-school participation matrix, systems. When the e-government progress into more mature used in e-government then it is used in the for how to build a success e-government stage, the project faces more risks to failure especially the subjects＂ power are not taken seriously and some interests of the stakeholder without supervised. More attentions to the subjects and supervision mechanism are keys to successful building e-government projects.

作者陈志成白庆华李大芳

机构地区同济大学城市管理与城市信息化研究所江西理工大学经济管理学院

出处《情报科学》 CSSCI 北大核心 2011年第3期440-445,450,共7页 Information Science

基金上海市重大决策咨询项目(2010-A-03-B) 江西省教育厅青年科学基金项目(GJJ10149)

关键词电子政务利益相关者系统建设 e-government stakeholder system building

分类号 G350 [文化科学—情报学]

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