摘要
在社会普遍关注"细节"问题的今天,要提升图书馆服务质量自然也离不开对细节的关注。笔者列举了图书馆可实践的多项细节服务措施,并对细节服务提出了一些看法。
general concern in the society,＂detail＂ problems of today,to enhance library service quality is also inseparable from the natural attention to detail.The author lists a number of practical details of library services available measures,and make detail view of the service.
出处
《科教文汇》
2011年第1期191-192,共2页
Journal of Science and Education
关键词
图书馆
细节服务
读者
library
details services
readers
