基于知识资本的饭店核心竞争力测评研究

在对饭店核心竞争力的内涵及饭店知识资本与核心竞争力之间内在关系进行系统分析的基础上,本文给出了一个基于知识资本的饭店核心竞争力评价指标体系,并运用模糊评价方法对饭店核心竞争力进行了量化分析和实证研究。分析研究结果表明:知识性是饭店核心竞争力的最根本属性,饭店企业要想在激烈的市场竞争中获得生存和发展,必须整合资源,通过量化分析进一步识别和构建自己的核心竞争力,以提高饭店决策的科学性。

Based on the meaning of hotel core competence and its interaction with knowledge capital,an index system of evaluation about the core competence of hotel on knowledge was dimensionality given,and then the fuzzy evaluation approach was adopted to analyze it.The result shows that knowledge is the basic attribute of hotel core competence,and to win in the fierce competition,it is necessary for a hotel to integrate its resources and evaluate its core competence by quantitative analysis to perfect the decisions.