本院门诊药房退药情况与原因分析

Analysis on Drug Repercussion in Dispensary of Outpatients

目的了解门诊退药原因,为减少和规范退药提供参考。方法查阅本院门诊药房2009-10～2010-09退药处方进行统计分析。结果退药的主要原因是医生处方错误、发生药物不良反应和患者要求。退药品种主要是抗微生物药物、循环系统用药及中成药。结论为降低门诊药房的退药率,需建立健全退药制度,提高医疗服务质量,加强医患沟通,提高患者用药依从性。

Objective To investigate the reason of drug repercussion in dispensary for outpatients,so as to provide references for the reduction and standardization of drug repercussion.Methods The prescriptions of drug repercussion in dispensary for outpatients in our hospital during October 2009 to September 2010 were investigated and analyzed statistically.Results The prescriptions of drug repercussion in dispensary for outpatients were mainly resulted from mistaken prescriptions,adverse drug reactions,and patients requirement.Antibacterials,cardiovascular drugs,and Chinese patent medicine were the main kind of drug repercussion.Conclusion To reduce the drug repercussion rate,it is necessary to establish and consummate the drug repercussion system,so as to improve medical service quality,enhance communication between doctors and patients,and improve patients＇ medication compliance.