面向旅游者安全的公共服务体系研究

Research on the Public Service System Oriented Tourist Security and Safety

旅游者安全是旅游产业稳定发展的基础,但我国的旅游者安全保障工作面临艰巨的挑战。通过对2006-2008年数据的统计分析,对我国旅游安全突发事件的表现特征进行了归纳总结,并据此提出了面向旅游者安全的公共服务体系的构建原则、基本结构和保障机制。研究提出,安全信息服务、行为引导服务、应急救援服务和基础保障服务是面向旅游者安全的公共服务体系的核心供给内容。

Tourist security is the base of stabilizing development for tourism industry.However the security work in our country faces arduous challenge.Based on the statistics and analyse of the data of 2006-2008 years,we summarized the characteristics of sudden incidents of tourism security and put forward the constructing principle,basic construction and guarantee mechanism of Public Service System orienting tourist security.It is showed in this research that the service of security information,performance conducting,emergency rescue and infrastructure guarantee is the central task of the Public Service System facing tourist security.