摘要
平衡计分卡方法的概念与模型已经在制造业和卫生服务行业得到广泛运用。系统综述了平衡计分卡方法的指标完善情况及其在卫生服务领域中的具体应用,在此基础上阐述了卫生服务领域实施平衡计分卡的特点与进展,并提出了相关的政策建议。
The concept and models of balanced scorecard has been widely adopted in manufacturing and healtheare fields. This article systematically reviews the implementation of balanced scorecard in healthcare fields. Characteristics and progress of balanced scorecard is discussed and suggestions are presented.
出处
《中国医院》
2011年第4期16-19,共4页
Chinese Hospitals
基金
中央级公益性科研院所基本科研业务费项目(10R0104)
关键词
平衡计分卡
卫生服务
绩效评价
balanced scorecard, heahh care, performance assessment