RN理论支持的多Agent协同业务流程建模

MULTI-AGENT COLLABORATIVE BUSINESS PROCESSES MODELING BASED ON RN THEORY

业务流程模型是企业、政府等组织建模的核心。针对目前业务流程执行的线性性、模型的柔性、智能性不足,和角色缺乏动态性和主动性的弊端,在分析了RN(角色网络)模型的基础上,模型中引入了多Agent,并用这些Agent之间的交流协作来描述业务流程;提出了RN理论支持的多Agent协同业务流程模型,使得执行者Agent成为模型的主体;改变了传统模型中人的被动地位;解决了业务活动执行者的多角色和角色变化问题,提高了业务流程的柔性化、自动化和智能化水平。

Business process model is the core of organisation modelling for enterprises and governments.Aiming at the drawbacks of current business process execution in its property of linearity,short of flexibility and intelligence in model and lacking dynamic change and activeness of the Role,multi-agent is introduced into the model on the basis of analysing RN（Role Network） model,and the communication and coordination between the agents are used to describe the business process.The multi-agent collaborative business processes model supported with RN theory is brought forward,which makes executor Agent become the main body of the model,and alters the passivity of the executors in traditional model.This has solved the problems of the executors of business activities in multi-role and the alternation among the roles,the flexibility,automation and intelligence of business process is improved as well.