摘要
针对施工企业目前的处境提出应适时导入CS战略,并就CS战略的内涵、作用以及施工企业导入CS战略的意义。
According to current situation of construction enterprises, this paper proposes the strategy of introducing CS(Consumer Satisfaction)into the enterprises.The content,function,significance and measures of CS strategy are discussed
出处
《石家庄铁道学院学报》
1999年第3期74-76,共3页
Journal of Shijiazhuang Railway Institute
关键词
施工企业
CS战略
质量管理
construction enterprises CS strategy quality management