摘要失效模式与效应分析（failure mode and effects analysis,FMEA）是一种基于团队的、系统的及前瞻性的分析方法,用于识别一个程序或设计出现故障的方式和原因,并为改善故障提供建议和制定措施,是持续的质量改进过程[1]。由于医疗运作包含各式各样的流程与功能,彼此间也可能环环相扣,
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9ISO.ISO/TS 22367:2008 medical laboratories-reduction of error through risk management and continual improvement[S].[2010-11-20].http://www.iso.org/iso/catalogue_detail.htm?csnumber=40918.
