小组责任制在优质护理示范病房中的应用

The application of nursing grouping system to high-quality nursing service in the demonstrated unit

目的:探讨小组责任制工作模式在优质护理服务示范病房的应用效果。方法:选择我院首批开展优质护理服务的3个示范病区,实行小组责任制工作模式,责任护士分管患者,负责为患者提供全程、连续的护理服务。比较实施前及实施6个月后患者对护理工作的满意度及医师、护士对小组责任制工作模式的满意度。结果:实施小组责任制工作模式6个月后,3个试点病区患者对护理工作满意度明显提高(P<0.05,P<0.01);96.77%的医师认为护士责任包干管患者后能主动、及时报告患者病情变化;95.24%的护士认为护士管患者后对患者病情更熟悉。结论:实施小组责任制工作模式能更好调动护士的工作积极性,为患者提供优质的护理服务。

Objective：To explore the effect of the work pattern of nursing grouping system that apply to high-quality nursing service in the demonstrated unit.Methods：3 high-quality nursing service demonstrated units were found in our hospital,where the nursing responsibility-bound grouping system were first performed and the nurse-in-charge would provide the patient with whole and continuous nursing service.The nursing job satisfaction was conducted before and 6 months after the application,and the nursing grouping system satisfaction was also evaluated among doctors and nurses.Result：After 6 months the application of nursing responsibility-bound grouping system,the patient satisfaction with nursing job was raised obviously in the 3 demonstrated units,（P0.05,P0.01）.96.7% doctors felt the nurse-in-charge would report patient＇s condition actively and promptly.95.2% nurses felt that they were more familiar with the patient＇s condition.Conclusion：The application of responsibility-bound grouping system could promote the activity of nurse,then high-quality nursing service was resulted.