摘要
目的:探索消毒供应中心护士绩效考核实施的方案,以提高护理工作的效率和护理服务质量。方法:通过对消毒供应中心护士制定综合考核、专业岗位考核、护理工作量考核、加分项目考核措施,调动护士工作的积极性及主动性,提高护理工作效率及护理服务质量。结果:实施本方案后护理技术操作合格率>98%,文件书写合格率>98%,消毒隔离合格率>99%,无菌物品供应率100%,临床科室对我科满意率>98%,护理人员工作积极主动,对自身满意度较以前明显提高。结论:增强了护理人员的积极性,责任心及危机感,使消毒供应中心护理质量得到了明显提高。
Objective: To explore the implementation program of performance evaluation of nurse in central sterile supply department and improve the efficiency of nursing and nursing service quality. Methods: To mobilize the enthusiasm of nurses and initiative and improve the efficiency of nursing and nursing service quality by developing a comprehensive assessment, professional job assessment, nursing workload assessment, extra points for assessment measures. Results: After implementing the program, the passing rate of nursing techniques is mare than 98%, the passing rate of writing is mare than 98%, the passing rate of disinfection and isolation is mare than 99%, the supplying rate of sterile items is 100%, and the satisfaction rate of clinical departments to our department is mare than 98%. The nursing staff work actively, and their own satisfaction significantly improved than before. Conclusion: Increasing the nursing staff's enthusiasm, sense of responsibility and crisis, and significantly improving the quality of nursing service in central sterile supply department.
出处
《价值工程》
2011年第15期156-157,共2页
Value Engineering
关键词
消毒供应中心
护士绩效考核
实施方案
护理质量
central sterile supply department
nurses performance appraisal
implementation of the program
quality of care