妇科病区护士的沟通技巧

On Nurses' Communication Skills in the Deparment of Gynecology

护士应当注重和病人的沟通,妇科病人具有一定的特殊性,护理人员更应注意做到以下几点:一是要注重第一印象,注重自身及医院形象,对病人选择合适的称呼;二是要随时随地的保护患者隐私;三是要掌握沟通的语言;四是要熟练地掌握技术操作技巧;五是要有丰富的理论知识。这样才有利于帮助病人树立信心,使其身心愉悦,配合治疗,从而减少患者的痛苦,促进医患关系和谐发展。

Communication between nurses and patients is important in medical treatment. Due to the specific features of patients in the department of gynecology, the nurse＇ communication skills are of specific significance. Firstly, nurses should care their primary impression for patients, care their own images and the hospital image, and choose proper forms of address for patients. Second, nurses should protect patients＇ privacy at any time and place. Third, nurses should have a good mastery of communication language. Fourth, nurses should have excellent nursing skills and technologies. Fifth, nurses should equip themselves with abundant theoretical nursing knowledge. With all the above qualifications can nurses help patients build up confidence, keep in good mood, being cooperative with treatment, and promote a harmonious relationship between patients and hospital side.