虚拟经营界面障碍的形成因素及管理机制研究

Research on the Formative Factors and Management Mechanism to Interface Obstacles of Virtual Operating

以利益共享为驱动的企业虚拟经营的发展为界面管理理论提供了新的适用领域与挑战。虚拟经营使得企业间的合作更加紧密,企业之间的交互界面关系也更加复杂。笔者从企业虚拟经营界面障碍的研究入手,通过AHP评价模型找出了界面障碍形成的关键因素,即合作关系的维护困难、信息独占、生产运作流程的衔接问题和文化冲突。为了消除或弱化这些因素的影响,建立了契约机制、信任机制、协同机制与学习机制等界面障碍的管理机制,以此营造良好的界面环境,提高虚拟经营的合作效率。

On shared interests of the virtual operating pattern provides a new application domain and challenges to interface management theories.As the cooperation between enterprises more closely,the interface is more complex.Based on AHP evaluation model,this paper studies the main interface obstacles of virtual operating,in order to find out their formative factors.These factors are the difficulties on maintenance of partnerships,information monopoly,process abutment and culture conflict.To eliminate the negative impact of these factors,this paper proposes that it＇s necessary to build contract mechanism,trust mechanism,coordination mechanism and learning mechanism.These are helpful to create a favorable environment and improve cooperation efficiency.