论高校图书馆员在流通工作中的服务能力

Discussion on the Service Capabilities of University Librarians in Circulation Work

图书馆员良好的服务能力能为读者提供周到的服务,从而营造和谐的借阅环境。介绍了高校图书馆员在流通工作中应具备的服务能力,提出了培养服务能力的具体措施。

These librarians who possess good service capacities can provide considerate service for readers and thus create harmonious reading/borrowing environment.This paper introduces some service capacities that university librarians should possess in circulation work,and puts forward some concrete measures for cultivating the service capacities.