谈公共图书馆公平全面服务理念——由杭州图书馆儒者丐者皆欢迎引发的思考

The Concept of Equitable and Comprehensive Library Service ——Reflecting on the Things of"Welcome Evenly Confucians and Beggar in Hangzhou Library"

本文介绍了杭州图书馆公平全面的服务理念,并对其进行了解析,认为杭州图书馆将公共图书馆普遍均等的服务理念落到了实处,服务效应得到了社会认可。总结出杭州图书馆这种普遍均等、人性化的服务理念是其自身发展的结果,充分体现了公共图书馆的职责与理念。

It introduced the equitable and comprehensive services of Hangzhou Library and carried out the analysis of it.Hangzhou Library carried out the concepts of universal and equality library service to the real reality.It also made the service effects recognized by social members.In conclusion,we think that the universal,equal,human services of Hangzhou Library are the results of the development of its own.It fully reflects the responsibility and the concept of public libraries.