团队心理授权、组织公民行为与团队绩效的关系

Investigating the Relationship between Team Psychological Empowerment and Team Performance:The Mediating Effect of Organizational Citizenship Behaviors

本文旨在探讨团队心理授权对团队绩效产生影响的作用机制,即团队心理授权是否会通过团队水平组织公民行为的中介作用对团队绩效产生影响。采用多元回归和结构方程建模分析了团队心理授权、团队水平组织公民行为以及团队绩效之间的关系,研究样本自于32家企业的156个工作团队的568名员工。结果表明:团队心理授权对团队水平组织公民行为、团队绩效有正向影响;团队水平组织公民行为在团队心理授权与团队主动性之间具有完全中介作用,在团队心理授权与团队工作绩效之间具有部分中介作用。

The business environment in China is undergoing extensive and profound changes.The primary concern of companies operating in China is to survive and sustain in such a competitive and dynamic business environment.Many companies have turned to employee empowerment in order to address the primary concern and increase their competitiveness in Chinese market.Employee empowerment can overcome issues associated with a traditional bureaucracy and motivate employees to participate in the decision-making process.Increased employee empowerment can result in the increase of employee satisfaction motivation,satisfaction,and job performance and the decrease of turnover intention.Empowerment first appears in the Total Quality Management literature as an