摘要
企业文化对企业能力的形成、作用和保持起到根本性的作用,决定着企业产品和服务属性的价值取向。民营快递企业因其自身特点和环境的特殊性,更需要尽快建立适合企业发展的企业文化,来规范企业行为、提升服务质量、提高员工的凝聚力,从而使企业在激烈的市场竞争中占有一席之地。
For the properties of products or service, enterprise culture is the determinant one. Because of the specificity of it's background and environment, the private express firms need enterprise culture urgently. It can help the private express firms to standardize its behavior, to improve service quality, enhance staff cohesion, and then, find a foothold for itself.
出处
《物流工程与管理》
2011年第5期16-17,共2页
Logistics Engineering and Management
关键词
民营快递
企业文化
核心价值观
人力资源管理
private express firms
enterprise culture
core values
human source management