2[1]David Arditi, etc. Factors That Affect Process Quality in the Life Cycle of Building Projects, Vol. 124 NO. 3 May/June, 1998
3[2]Zel jko M. Torbica ,etc. Impact of Total Quality Management On Home - Buyer Satisfaction, Journal of Construction Engineering and Management May/June 1999
4[3]ASCE. Quality in the Constructed Project, Manual 73, New York, 1990.