生产进度跟单员应具备的能力分析

Qualities of a Good Production Schedule Merchandiser

跟单员是客户与公司、公司与生产、生产与客户这个循环关系的连线人,其工作质量的好坏直接影响着公司的服务品质和企业形象。在生产性跟单中,原料的采购、工艺流程与技术、生产进度与质量监控、投入与产出,由于企业性质不同,跟单内容和流程也相应不同,各自有所侧重。在小型企业中,生产跟单员身兼数职,既是内勤员,又是生产计划员、协调员、物控员,还可能是采购员。在中型、大型企业,则代表企业的业务部门向生产制造部门催单要货,跟进生产的异常,跟踪出货。根据跟单的对象和核心事物的不同,可分为生产跟单和外贸跟单,本文主要讨论中、大型企业的生产跟单。生产进度跟单的基本要求是使生产部门能按订单及时交货,使生产进度与订单交货期相吻合,尽量做到不提前交货,也不延迟交货。

Merchandiser is a connection point of a cycle of customers and companies, companies and production, production and customer. Their work exerts a great influence on service quality and corporate image Their duties cover procurement of raw materials, process and technology, production progress and quality control, input and output, depending on the size of companies they work for. In a small business, production merchandisers fulfill different functions such as office staff, production planner, coordinator, and purchaser. In medium-sized and large companies, they are responsible for following up the orders and keeping an eye on shipments. This paper focuses on the duties and qualities of merchandisers in medium-sized and large companies, which makes sure that the production department can offer timely delivery without early and delayed deliveries.