对河南地税开展办税服务厅规范化建设的实践与思考

The Practice and Thinking About Standardization of the Tax Service Hall in Henan Province

国家税务总局在《全国税务系统2010—2012年纳税服务工作规划》中明确提出进行办税服务厅规范化建设的要求。2010年,河南地税系统全面完成了办税服务厅规范化建设。在对规范化建设基本情况进行介绍的基础上,对办税服务厅在纳税服务方面存在的问题进行了剖析,并对进一步完善和优化纳税服务提出了具体建议。

State Administration of Taxation proposed the specific requirements about standardization of the tax service hall in ＂National Tax Service Work Plan for 2010-2012＂.In 2010,Local Tax Bureau of Henan Province completed a comprehensive standardization of the tax service hall.First,the article introduces the basic situation about standardization of the tax service hall.Then,analyzes the problems in tax service in the tax service hall.Finally,proposing the specific recommendations.