4Oinas-Kukkonen H. The 7C model for organizational knowledge creation and management [EB/OL]. http: //oasis. oulu. fi/ publicafions/OKLC-04 -hok. pdf
5Cortes U, Martinez M. A conceptual model to facilitate knowledge sharing for bulking solving in wastewater treatment plants [J]. AI Communications, 2003 (16): 279-289