建立医疗质量持续改进长效机制的实践与体会

Practice and Experience of the Establishment of Long Term Mechanism of Continuous Quality Improvement

探讨建立医疗质量持续改进长效机制,确保患者医疗安全,提高患者满意度。坚持将健全组织、完善制度、优化流程、全员培训、全面监控、加强沟通、整改到位等措施,贯穿于基础质量控制、环节质量控制和终末质量控3个环节,是建立医疗质量持续改进长效机制的有效方法。

The establishment of long-term mechanism for continuous improvement of health care quality is explored to ensure the safety of patients,and to improve patient satisfaction.Adhering to a sound organization,improving the system,streamlining business process,training all staff,and enhancing comprehensive monitoring and communication are needed in place corrective measures,such as quality control throughout the base,part of quality control and quality control of the three terminal links,and are effective ways of continuous quality improvement of establishing long-term mechanism.