摘要
通过6S管理,不断提高护理人员的质量意识、服务意识、改善病人住院环境,提升护理人员素质。运用目视管理、定量管理使病区环境、护士仪表、药物管理、办公室管理、表格书写、基础护理、仪器设备、治疗室管理、服务态度、护理安全等得到了明显提升和加强,促进了护患关系的和谐发展。
The quality of nursing staff awareness,service consciousness,the patient environment and nursing quality are improved by 6s management.The visual management and quantitative management improve the ward environment,nurses instruments,drug management,office management,writing tables,basic care,equipment,treatment rooms management,service,care and safety.
出处
《西部医学》
2011年第7期1376-1378,共3页
Medical Journal of West China
关键词
6S管理
临床护理
素养
安全
6s Management
Clinical Nursing
Accomplishment
