心理契约对护士流失影响因素分析及管理对策

Psychological Contract to nurse Influencing Factor Analysis and Management countermeasure

目的调查内蒙古医学院附属医院的240名护士的心理契约,以了解护士的需要,提出护士的管理及预防流失的期望与义务,让护理人员能更好的为患者服务。方法通过对240名个专业护士心理契约问卷,采用Likert分级量表,根据各条目在护理人员心中的重要程度可选择"非常重要,比较重要,重要,一般重要,不重要"五级,同时还设定开放式问题,做进一步补充。结果医院的护士无论是否选择离职,她们最看重的是医院的领导阶层能否充分看重自己,所在医院是否能为自己提供一个知识信息交流的平台,提供一个健康向上的医院环境。结论心理契约是影响护士流失的一个重要因素,良好心理契约的构建和维护可减少护理人员的流失,稳定护理队伍。医院可通过人力资源管理策略,通过作用于影响护士心理契约的因素,减少护理人员的流失。

Objective Investigates the Affiliated Hospital of Inner Mongolia Medical college each Specialized nurse＇s psychological contract understands nurse＇s expectation and duty.Proposes that nurse＇s management and pose the measure which in advance on leaving one＇s post of nurse Let the nursing staff be better for the patient serves.Methods Carry on psychological contract questionnaire to 240 nurses uses the Liker graduation meter according to various clauses in nurse＇s important degree.May choose＂most important,quite important,important generally,important,unimportant＂five levers.Simultaneously also make psychological conrtact to nurse influencing factor analysis and management countermeasure.Results whether regardless of staff nurse dose leave the end of an axle what they most regard is whether the hospital superintendent to regard to itself fully.Whether for from to have provides a communication platform provides a health upward hospital environment.Conclusions Psychological Contract affects is important attribute which on leaving one＇s post of nurse.The good Psychological Contract＇s conclusion and the maintenance may reduce the nursing staff on leaving one＇s post of nurse and the stable nursing troop.hospital possible excellent strength resource management strategy expands the gentleman Psychological Contract though the function in the influence the factor reduction nursing staffs＇ on leaving their.