合肥市5家企业员工工作满意度与社会支持和应对方式的关系

The relationships of job satisfaction with social support and coping styles in five employees in Hefei

目的了解合肥市企业员工工作满意度状况,探讨员工工作满意度与社会支持、应对方式的关系。方法采用自制的人口统计学问卷、明尼苏达满意度问卷(MSQ短式问卷)、社会支持评定量表(SSRS)和简易应对方式量表(SCSQ),对合肥市5家企业332名员工进行问卷调查。采用Epi Data 3.1双录入法输入数据,使用SAS9.0软件进行统计分析。结果合肥市企业员工工作满意度中等偏上,为(3.40±0.61)分,不同学历的员工工作满意度间差异有统计学意义(P<0.001);员工工作满意度与社会支持总分(r=0.51,P<0.001)、客观支持(r=0.43,P<0.001)、主观支持(r=0.44,P<0.001)、对支持的利用度(r=0.40,P<0.001)和积极应对(r=0.51,P<0.001)均呈正相关;积极应对、客观支持、主观支持是员工工作满意度的重要影响因素。结论员工工作满意度受到员工社会支持及应对方式的影响。

Objective To understand job satisfaction among employees in enterprises of Hefei, and to explore the relationships of job satisfaction with social support and coping styles in them. Methods Self-made Demography Statistics Questionnaire, Minnesota Satisfaction Questionnaire （MSQ short form questionnaire）, Social Support Rating Scale （SSRS） and Simplified Coping Style Questionnaire （SCSQ） were used to inquire 332 employees of in companies in Hefei. Data was input with Epi Data 3.1 double input methods, and statistical analysis were made with SAS 9.0. Results Job satisfaction of employees in these enterprises in Hefei was intermediate （3.40 ＋ 0.61 ）, and there was a significant difference of job satisfaction among employees with different educational level （ P 〈 0. 001 ） ; job satisfaction was significantly and positively associated with social support total （ r = 0.51, P 〈 0. 001 ）, objective support （ r = 0.43, P 〈 0.001 ）, subjective support （ r = 0.44, P 〈 0. 001 ）, use degrees of support （ r = 0.40, P 〈 0.001 ） and active coping styles （ r =0.51, P〈 0.001）; and the active coping style, oubjective support and subjective support were important Influcuce factors of employees＇ job satisfaction. Conclusions Employees＇ job satisfaction was influenced by the staff＇s social support and coping styles.