基于灰色关联度分析的高校教育服务学生满意度评价研究

Analysis of Higher Education Students' Satisfaction of Services Based on Gray Correlation

在对江西六所高校教育服务学生满意度调查问卷进行统计的基础上,本文从高校的教学服务、图书馆服务、管理与支持、后勤服务等方面切入,将灰色关联度理论引入高校教育服务学生满意度评价中,得出高校教育服务学生满意度的灰色关联度评价法具有操作简便、效率高、所需数据少和揭示问题清晰等特点,并借助计算机对高校进行评价的可行方法。

In the six universities of Jiangxi educational services student satisfaction questionnaire on the basis of statistics,this articles from the university＇s teaching services,library services,management and support,logistics services,grey theory is introduced to the college education degree student satisfaction evaluation,Students come to college education grey satisfaction degree evaluation method is simple,efficient,and less required data clearly reveal the characteristics of the problem.Colleges and universities can use a computer to evaluate the possible ways.