云浮供电局自助服务系统的设计方案

Design of Self-Service System of Yunfu Power Supply Bureau

在供电系统市场日益成熟的今天．为了保持和增强供电行业的竞争力．供电服务必须提高客户的满意度，必须为客户提供更好更方便的服务渠道，而云浮供电局建设自助服务系统就是所采取的措施之一。在实际应用的基础上探讨自助服务系统在供电行业的应用背景．并提出自助服务系统的结构和功能设计。

Nowadays,power supply system has become more and more sophisticated, in order to maintain and enhance the competitiveness of power supply industry, electricity services need to improve customers＇ satisfaction and must provide customers with better and more convenient service channels. The construction of the self-service system is one of the measures taken in Yunfu Power Supply Bureau.Based on the practical application, discusses the applied background of the self-service system in power supply industry, and makes self-service system design of the structure and function.