摘要
出色的服务是图书馆参与竞争的一个重要指标。图书馆员是图书馆服务工作的具体实施者。在工作中提升其为读者提供满意服务的服务意识,对于提高图书馆的整体服务水平显得尤为重要。
Outstanding service is an important index for a library to get involved in competition.The librarians are the implementers of library services.The promotion of their service consciousness of providing satisfactory service for readers is particularly important for improving library's integral service level.
出处
《科技情报开发与经济》
2011年第19期45-47,共3页
Sci-Tech Information Development & Economy
关键词
图书馆员
服务意识
整体服务水平
librarian
service consciousness
integral service level